Is Social Media Uncovering Possible DC Metro Safety Problems?

Posted By Regan Zambri Long, PLLC || 7-Jun-2017

Individual social media users and press outlets have uploaded a series of photos and videos that show DC Metro services in disarray. Some of these photos and videos show possibly unsafe conditions for passengers. For example, a DC Metro passenger recently uploaded video footage of the wrong train doors opening at an elevated Red Line station. Passengers on the train were exposed to a two-to-three story drop.

According to DC Metro, the incident was caused by human error. If the passenger had not uploaded the video onto social media, this situation may have gone unnoticed.

There are additional instances of possible DC Metro safety problems released by press outlets and uploaded onto social media. The Washington DC Patch even has as a series on its website called “Metro Daily Fail”, which compiles social media photos and videos uploaded by passengers. Media uploaded by passengers shows:

  • Passengers sitting in darkened rail cars with malfunctioning lighting systems
  • A Metro bus blocking a crosswalk, forcing people to walk close to nearby traffic

These are only recent incidents that have occurred within the past month. In January, passengers on a Yellow Line train uploaded photos of a rail car’s doors opening before it reached its destination. Although passengers were exposed to an elevated drop, there were no injuries.

Can I File a Lawsuit if I Was Injured on DC Metro?

It is important to remember that businesses have a legal obligation to ensure people using their services and others are safe from harm. Not only is it potentially bad PR for a business to allow unsafe conditions to persist, it may also be possible for injured customers to file lawsuits for damages.

Washington DC personal injury attorney Patrick Regan was featured in an article published by the Washingtonian, where he explained WMATA safety issues. For more than 30 years, he has helped injury victims and their family members hold WMATA accountable for accidents.

Categories: WMATA
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