If you own the Samsung Galaxy Note 7 phone, you should stop using it immediately.
The company has issued a global recall because the battery cells may catch
fire and explode. This danger stems from an aspect of the phone’s
construction that triggers overheating, the effects of which pose a particular
problem with low-quality batteries. The recall means airlines won’t
allow the phones on a plane in either checked or carry-on luggage. For
more information on the recall, see
Samsung Galaxy Note 7 Phones Are Dangerous: Stop Using Them Now.
Does the Recall Affect Your Phone?
If you purchased your phone prior to September 15, Samsung has recalled
it. The company’s new, safe version of the Note 7 has an “S”
or black square on the label, so don’t buy any phone that lacks
this designation. To check and see when your Note 7 was manufactured,
go to the
Samsung recall website and enter the IMEI number.
What to Do if You Have a Recalled Phone
You have two options. One choice involves calling 1-800-SAMSUNG to request
a mail exchange of a new Note 7 or a Galaxy S7/S7 edge model for your
defective phone. Alternatively, you can take the unit back to the retail
store where you bought it. Samsung has authorized a refund of the price
difference between your phone and the exchanged model. In addition, the
company will give a $25 gift card or $25 phone credit as compensation
for the inconvenience.
For input into your potential case, call or email our Washington D.C. personal
injury attorneys for a
free intake consultation.